"Why I Hate Apple" Zed Shaw: "Now this is where Dell and Apple differ and why Dell kicks Apple’s a**. Chris called them up, and they took the laptop back right away without any questions, paid for his shipping, and even were polite about it. He only had to whine for a little while. Dell also promptly fixed the junk plastic in their laptops and now you can get a decent nice looking Dell for fairly little money."