Don Soegaard: Why Linux is a Desktop Dud
"Hackers may brag about how easy and stable Linux is - and they would be right: Once Linux is set up to accommodate a specific computer user, it is easy and safe to operate. But
it is a different story if you are a new Linux user trying to customize your system. Without access to those experienced with the operating system, such tasks like changing the screen resolution, setting up a home network or adding a new program often become unnecessarily involved projects."